Under this policy, you may cancel your purchase of the course within the period of 14 calendar days from the date on which the contract of purchase is concluded. This is called as a "Cancellation Period".
Note that if you have redeemed a voucher or done an induction with any member of Wiseheart College staff, you would have been granted instant access to the course and if during the Cancellation Period, it would mean that you have expressly requested to begin the course as we would have provided the course materials and you acknowledge that you lose your right to cancel the purchase of the course or get any refund for it.
In case you decide to cancel your purchase of a course, without access to the materials, please follow our cancellation procedure.
If you cancel the purchase of a course within 14 calendar days and have not accessed the course, as mentioned above, we will refund you for all payments made as a part of your purchase within 14 calendar days from the day we accept that you are entitled to a refund.
Our Company collects the following data:
You directly provide Our Company with most of the data we collect. We collect data and process data when you:
Our Company may also receive your data indirectly from the following sources:
Our Company collects your data so that we can:
If you agree, Our Company will share your data with our partner companies so that they may offer you their products and services.
When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
Our Company securely stores your data at [enter the location and describe security precautions taken].
Our Company will keep your [enter type of data] for [enter time period]. Once this time period has expired, we will delete your data by [enter how you delete users’ data].
Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of the Our Company Group.
If you no longer wish to be contacted for marketing purposes, please click here.
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
Call us at:
Or write to us:
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
There are a number of different types of cookies, however, our website uses:
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Email us at:
Or write to us at:
Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.